data privacy

At Cocoon Beauty, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Data Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, services, and products.

1.Information We Collect

We may collect the following types of personal information:

  • Name, contact details (email, phone number, etc.)
  • Billing and shipping information
  • Purchase history and preferences
  • IP address, device information, and browsing activity
  • Payment details (processed securely through third-party providers)

 

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Processing orders and managing your account
  • Improving our website, services, and products
  • Personalizing your experience and offering tailored content
  • Sending marketing communications (with your consent)
  • Handling customer service inquiries and support
  • Complying with legal obligations and ensuring security

 

3. How We Protect Your Information

We implement appropriate technical and organizational measures to ensure the security of your personal information. These include encryption, secure servers, and access control mechanisms to prevent unauthorized access, disclosure, or misuse of your data.

 

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers to:

  • Process payments
  • Fulfill orders and handle shipping
  • Provide marketing and customer support services
  • Analyze website usage and improve performance

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

 

5. Your Rights

You have the following rights regarding your personal information:

  • The right to access and request a copy of the data we hold about you
  • The right to rectify any inaccuracies in your data
  • The right to request the deletion of your data
  • The right to withdraw your consent to receive marketing communications
  • The right to restrict the processing of your data in certain circumstances

 

6. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. You can manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features of the site.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly where applicable.

 

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us today.